WebNL

WebNL, a digital agency from Stellendam, sought to concentrate exclusively on their core business. Over ten years ago, they turned to Fundaments to address their Managed Cloud needs, seeking a partnership that would allow them to streamline their operations and focus on what they do best.

What key qualities were you seeking in a Managed Cloud provider?

‍René: 'At WebNL, we value straightforwardness and reliability. We needed a Managed Cloud provider that not only makes promises but also consistently fulfills them. We were seeking a partner who aligns with our pragmatic approach and offers direct, personal engagement rather than automated, impersonal interactions. We wanted a collaborator who truly demonstrates these qualities and works alongside us effectively.'

What specific challenge led you to partner with Fundaments for your Managed Cloud services?

‍René: ‘WebNL delivers comprehensive communication solutions, from strategic planning and branding to UX design, marketing, and campaign execution. We also specialize in developing and hosting a wide range of web applications and websites.'

Maarten: ‘Our development team specializes in coding and application development, while hosting is not our core expertise. We were in search of a trusted partner who could manage our hosting needs, allowing us to focus on our strengths. We needed a partner who would not only handle the technical aspects but also work collaboratively with us to tailor solutions that align with our requirements.’

What solution did Fundaments deliver for your needs?

‍Maarten: 'Fundaments delivered a tailored Managed Cloud solution, enhanced with robust security features. Their proactive approach in exploring and testing the latest technologies ensures that we benefit from the most innovative solutions available. This partnership allows us to concentrate on our core competency—application development—while Fundaments handles our hosting and security requirements with expertise. They are the perfect extension of our team.'

René: 'We frequently consult Fundaments for their expertise on enhancing our portfolio. Currently, we're exploring the potential of Container Platform as a Service solutions. Fundaments' Solution Consultants deeply understand our needs and provide targeted, practical recommendations without overwhelming us with irrelevant options. Their approach ensures that every suggestion is aligned with our strategic objectives and adds real value to our portfolio.'

What benefits have you experienced with this solution?

‍Maarten: 'On a few occasions, something unexpected has occurred overnight. Fundaments has consistently stepped in to resolve the issue immediately, often before we even realize there was a problem. The next morning, I receive a detailed email explaining the situation and the steps taken to resolve it, followed by a call to review everything thoroughly. This proactive approach not only saves us valuable time but also ensures that our clients, and we, experience uninterrupted service, even outside regular business hours.'

René: 'Fundaments takes care of everything, allowing us to focus on what we do best. We don’t need a full-time server manager, as they handle any performance issues and recommend solutions immediately. Updates are seamlessly managed, which means less hassle for us. In the end, it’s cost-effective—we save on monitoring systems, specialized software, and expensive training, all while knowing our infrastructure is in expert hands.'

How has your experience been collaborating with Fundaments?

‍René: 'Our partnership with Fundaments is like a well-functioning collaboration. While we occasionally have constructive debates, these interactions are essential for steering us in the right direction. Their straightforward, honest approach ensures that issues are addressed efficiently, and the overall atmosphere is highly productive. I value the fact that Fundaments provides not just server management but also strategic insights, even beyond their direct services. This level of support makes them a true extension of our team.'

How does Fundaments' sovereign cloud status enhance your operations?

‍Maarten: 'For many of our customers, especially those in healthcare and insurance, Fundaments' sovereign Cloud status is crucial. It ensures that sensitive personal data remains within the EU, and ideally in the Netherlands, meeting strict regulatory standards. This level of compliance is a key consideration in our customer relationships and project proposals'

René: 'Fundaments' assurance that our data remains within the Netherlands is highly valuable to us. This is crucial, especially when handling sensitive personal information from the websites we develop. With larger providers, such as Amazon, ensuring that data stays within the Netherlands or Europe would be significantly more challenging.'

What is your vision for the future with Fundaments as a partner?

‍René: 'We’re strategically aligning our future plans with the expertise of Fundaments to ensure we remain focused on our core competencies. By utilizing their support, we can concentrate on what we do best while they manage the essential aspects of our IT infrastructure. With this approach, we’re confident about a thriving and successful future ahead.'

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