GOsensit

For ICT service providers, maintaining continuous availability and accessibility is essential. Yet, a cloud solution that promises uptime but fails to deliver can be counterproductive. Fundaments partners with GOsensit to provide robust tools and services, ensuring their cloud infrastructure remains reliable and consistently available, meeting the highest standards of performance and dependability

Erik and Mario, how critical is it for your customers to have uninterrupted access?

Erik: 'For our customers, continuous availability is not just important—it’s a necessity. Many of them run operations 24/7, so they depend on us to ensure their IT infrastructure remains fully operational around the clock.' Mario: 'Our customers, primarily in logistics and manufacturing, depend on us as their complete IT solution provider. We manage all IT aspects—from connectivity and hardware to helpdesk support. What truly matters to them is reliability. They don’t need to concern themselves with the complexities of the infrastructure; they simply expect their systems to be consistently operational and accessible. Any downtime affects their critical operations, from label printers and warehouse tablets to truck scanners. Our role is to ensure their IT remains seamless and dependable, so they can concentrate on what they do best.' Erik: 'The challenge was to identify a cloud and infrastructure partner that could consistently uphold exceptional quality, allowing us to deliver the same level of reliability to our customers.'

How challenging was it to find a provider capable of delivering this level of assurance?

Mario: 'Finding a provider that met our standards was a significant challenge. Our previous infrastructure partner, although reliable, was acquired by a company that prioritized scale over quality.Our search was focused on a partner who could seamlessly integrate with the NDIX platform—a crucial network connecting services across the Netherlands and Germany, including internet, telephony, and cloud solutions. Fundaments emerged as a standout choice. From the start, they aligned with our needs, demonstrated a commitment to excellence, and provided the assurances we were looking for through their robust certifications. Unlike many vendors who merely claim reliability, Fundaments is independently verified with international information security and ISO 27001 certifications. This external validation assured us that Fundaments is dedicated to minimizing risks and ensuring consistent uptime, giving us the confidence to forge a partnership with them.'

How does Fundaments guarantee continuous 24/7 availability and access for your customers?

Erik: “'Fundaments provides the infrastructure we rely on to deliver uninterrupted services to our customers. Their advanced vCloud platform from VMware ensures that our solutions remain consistently available and dependable. By integrating VMware’s Cloud Director Availability, we securely transition on-premise environments to the Cloud. Fundaments enhances reliability by implementing redundant Cloud solutions. This approach not only enables us to deliver top-tier services but also assures our customers of continuous accessibility. Over time, this stability has proven invaluable, emphasizing its effectiveness.'

Ensuring constant availability and resilience is crucial. How does Fundaments collaborate with you to implement effective disaster recovery strategies?

Erik: 'We ensure the reliability of our vCloud environments with automated backups managed by Cohesity, which replicate data to Fundaments’ secondary data center. For customers seeking additional security, we also provide tailored backup solutions with Fundaments to protect data locally, ensuring comprehensive coverage and peace of mind.'

What makes your partnership with Fundaments so effective?"

Mario: 'Fundaments distinguishes itself not just through its technology and high standards of availability but also through exceptional accessibility and customer engagement. We benefit from a dedicated point of contact who understands our needs, yet the entire team at Fundaments is just a call away. From specialists to executives, every team member is accessible and actively involved in our projects. This level of personalized support ensures that we’re never just a number, and that makes all the difference.'

What does the future hold for your partnership with Fundaments, and how do you see it enhancing your business?

Erik: 'Our future with Fundaments is one we approach with great confidence. We are committed to collaborating closely to uphold the highest standards for our customers. We trust that Fundaments will continue to deliver solutions that perfectly complement our services. Together, we are well-positioned for continued success and growth.'

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